Another Thank You Post to the VC London Team...

I loved the Boutique so much, I just had to go back.
And this time, I brought reinforcements… So last Thursday, Gary H and I agreed to meet at the Boutique around 4pm.
 
Gary arrived a bit early in town, and I got delayed by 45min (typical…) – I was on a conference call that should have finished at the latest at 4pm, but I only hanged up the phone at a quarter to 5 (again, sorry G)…
 
Despite me being late, Gary was in a very good mood. We headed to the Boutique, where we met with Cee-Jay (aka Cornelius, the Boutique Manager) and Katy (a fellow Canadian living in London).
 
London was hot that day, and we were very pleased to see that VC had decided to invest in an air-con system (it might surprise you, but there are MANY shops / restaurants / cinemas in London without air-con…)
 
To cut a long story short, what was supposed to be a short visit to look at a few VCs turned out to be a long, Champaign-fuelled, and very interesting session about VC and the wider world of watches. We were very comfortably seated in the VIP room, and before we knew it, it was past 7pm – despite the Boutique closing at 6pm, they were kind enough to keep us Company for an extra hour. I have to say that both Cee-Jay and Katy are very knowledgeable, and they did put me back in my place / corrected some misconceptions I had of the industry.
 
A few pictures…
Gary being shy, next to Cee-Jay (you can see the nice décor of the VIP room…)
Another Thank You Post to the VC London Team...


A few watches we got to play with…
I’m loving more and more the London edition. In between my two visits, two were sold already! Unfortunately, the light in the VIP room is not the best to take photos:
Another Thank You Post to the VC London Team...

Another Thank You Post to the VC London Team...

on the wrist (in the background, the bespoke VC Chesterfield sofa, made in the same colour as the London Boutique edition strap)...
Another Thank You Post to the VC London Team...


The 14 Day and the WT...
Another Thank You Post to the VC London Team...

Another Thank You Post to the VC London Team...

Another Thank You Post to the VC London Team...

I must thank again Celine the watchmaker for her help, but I’ll leave that one for my next post.
 
And so Gary and I left the team to close the shop, and we went to get a few drinks to Morton’s (where, incidentally, the first ever HourLounge London dinner took place) – well, Cee-Jay, Katy and Pierre (the Boutique no2, an long-time VC employee) joined us, and the party finished at about 1am!!
 
Needless to say for the VC London team this is going far far beyond the call of duty, and illustrate the real passion that they have for what they do!
 
So, thanks again guys for the great evening!
 
Cheers,
 
Francois
 

Imagine the 14 day Tourby in CEP guise...
07/22/2013 - 00:22
..ummmm, yummy... Thanks guys... It was a lot of fun and you rock! Please apologise to security for us delaying them... Francois - any time! Gary
Love your post about visit to VC Boutique in London...
07/22/2013 - 09:55
...I have had similar experiences at other VC Boutiques elsewhere.  I find VC to be a very friendly and warm collection of people.  Yes, the 14-day tourbillon in CEP guise would be a bit too yummy !
thanks
07/23/2013 - 04:04
it is nice to hear that VC folks are friendly all over the world. I wonder if the same can be said of other brands (I'm mainly thinking about PP...)?
My observations are as such...I find VC akin to...
07/23/2013 - 21:30
...Rolls Royce, and yet do not find the folks intimidating. They are very warm and friendly.  I am most familiar with VC boutique in Singapore and India; both of which are top class.  One would think twice or thrice before entering into a RR showroom.  At times I have found PP folks a bit intimidating; not arrogant, but not warm enough for me to feel entirely comfortable.  However, that said I had a great time at PP boutique a couple of years ago; but I think it had more to do with my knowledge and passion of HH for them to take me seriously than anything else. 
Re: Imagine the 14 day Tourby in CEP guise...
07/23/2013 - 04:02
indeed, we need to do it more often... 
I met the London boutique team and they're great. I'll want to
07/22/2013 - 11:33
party with you guys too next timeyes
yeah, next time you're in town let's go crazy!!!
07/23/2013 - 04:06
I owe you one...cool Cheers,  Francois
VC's attention to the detailed craftsmanship on their watches...
07/22/2013 - 15:24
permeates on to other areas of customer and product appreciation. It really struck me in the aspect of the strap and sofa color. What a nice touch. Sounds like the VC London boutique team does a quite nice job of taking care of their clients/prospects whether it be a social call or a business visit. That's the way to go! I really envy you guys this kind of relationship you're going to build with the boutique and its peoople over the years and being in the vicinity is a literal plus in that respect. Also in the after sales department you're going to have it a lot easier, too. All of the servicing, valuation and strap buying/changing can be done directly at the boutique as well so this will save you considerable amount of time.  All the best on your further VC related endavours!
as you wrote
07/23/2013 - 04:14
I'm already seeing a huge difference in terms of after-sales services. All my VCs have been bought in the US, so I didn't have a proper relationship with any of the ADs in town, and I always felt bad asking them to replace straps and stuff like that. The guys at the Boutique have really made me feel at home there, I'm loving it! And you are right also in regards to attention to details - everything has been thought through to the smallest of details. Cee-Jay and Nikki kept going on about how the carpets needed to be changed, that it didn't fit the overall look (the carpet was perfectly fine in my opinion), and so they are having a local artisan make a bespoke piece for them!
Sadly I haven't made it to the Boutique yet...
07/24/2013 - 01:50
but fully intend to get in there either by the end of the week or early next!