First time user

Hi, I just bought a Malte Chronograph for my fiance. He just loves the watch. Sadely, after wearing it today, it suddenly has stoppped working. Is this normal after just 12 hours? Is there something he needs to do the first time he wears it? Any advise would be very much appreciated. Thanks. Kind regards, Sophie

you need to replace the battery
12/09/2007 - 05:01

just kidding.

No, of course it shouldn't just stop, unless it wasn't wound up or something, which I very much doubt.

Since these watches are meant to be passed to future generations they should last that long. You really need to take it to the Dealer and have their watchrepairer have a look straightaway, or just replace it if they have the same watch.

I have found watches in shops (new watches) that just do not work, couldn't even wind the damn thing. The watches at the dealers haven't really seen real wrist time and just could have suffered some bad shocks or something.

Congratulations on your tastes though, lucky man!!

welcome and you have one lucky fiancé. As Nico stated maybe the
12/09/2007 - 10:36

watch was not fully wound. test it for a few days to see if this continues

Re: welcome and you have one lucky fiancé. As Nico stated maybe the
12/09/2007 - 11:23

Thanks for the responses.  My fiance wound the watch 20 times like the user manual inidicated.  Should he try to wind the watch again? if so how many times?  Is there such a thing as "over-winding" a watch?  Thanks

he should gentely wind the crown until he feels some resistance and
12/09/2007 - 11:27

the crown no longer turns, be very careful as not to force the crown. Overwinding does not exist but it is important to underline that the crown must be wound gentley. I think that the problem comes from the fact that the watch had not been wound to the full.

important advice on winding
12/09/2007 - 20:44

Sophie1, the shaft of the crown is not designedto be bent and is fragile in lateral forces.

Always wind the watch after taking it off the wrist, never on the wrist as that would tend to bend the shaft slightly.

Also, after you wind the watch, simply make a turn or two of the crown in the opposite direction to spread the oils a bit.

There is a stop mechanism in watches which prevents over-winding (incidentally, the symbol of Vacheron Constantin is derived from that mechanical piece), so would not be a problem, but as Alex says, do not force it if it doesn't want to go any further.

Re: important advice on winding
12/10/2007 - 21:41

Thank you all very much for your advice. I really appreciate it. We have wounded the watch again this morning and it has not stoppped since then. I hope that it will still be working tomorrow morning..... Thanks again for your help. Kind regards, Sophie

good to hear things worked out. would love to read yours or your
12/11/2007 - 09:43

fiancé's experience with the watch in the near future