One thing I can attest is that the last 6 of the latest Richmonte watches I have bought, have all needed warranty work within the first 7 months. Never had a Rolex fail on me.Unfortunately, I am shocked and more than a little upset at what has recently happened to my new OS Chrono. I have purchased my first VC in almost 20 year this January. It was a blue OS Chrono. Subsequently in March I was able to purchase an OS Dual Time. Both watches brand new from VC boutiques. To my surprise both watches had issues within the first 4 months. The chrono hour marker would not reset to the vertical 12 position and the Dual Time reserve indicator would not go all the way up. I discussed with the boutique and was told that a VC watchmaker was coming to Dubai. So happily I took the Chrono to the watchmaker and he accepted that this was an anomaly and he would repair it. I was told it would be one week to 10 days. That over 2 weeks ago. Today, only after I physically went into the boutique, I was told that the watch will be ready after September 12. The reason, there is only one watch maker for 4 brands. I am sorry but I didn’t pay for a Vacheron to have a non VC watchmaker repair it. Secondly I never would have taken it in if i knew this upfront. This group mentality and cost efficient drive has seem to have an effect on Richmonte service. I cannot accept this is what has become of VC.