All of my fellow Loungers please consider using this wonderful V&C service.
Because a puppy wanted to try on Luca's 1912, a new strap was required.
I tried several major ADs in the US found none in stock, bastard size 17x14.
Needless to say all were willing to order one ($375.US+S&H) 8-12 week wait.
I contacted Alex who graciously recommended the V&C Concierge Service.
A day after I Emailed them I got a response with a toll free phone number.
A courtious and knowledgeable man directed me to Ashley in their NY office.
Ashley's level of service and patience was everything to hope for and more.
Not only was my strap in stock but what color would I like, shinny or matte?
Out of respect to all of the Vacheron ADs, I'm not sure about reporting the cost.
After decades of dealing with HSWA, I even have a friend there, this was better!