Vacheron Patrimony Contemporaine

Christmas 2004 I bought a Vacheron Patrimony Contemporaine (demiplat) in Rome (Italy). Beautiful watch! In may 2007 my Vacheron didn't work anymore. Stopped. No mechanical movement more. Then I went to the shop where I bought the watch. From that moment no more information of my Vacheron until two weeks ago. They said me that the failure was very serious, but it was better to repair couse the watch was a good one.

How can it possible!!!!!

Why a product of Vacheron seems to be so fragile?

I wear this watch every days for two year, but I'am an executive so I work in my office, not on the road. I have never been with this watch on the beach, or in the pool: every day for two years and four months but only in my office. No particular crash, no water, no sand. I'm very astonished, now. I know for certain that Vacheron is one of the best watch builder in the world. Why this problem. Isn't possible that now a lagend must fall?

Now I'm very disappointed. Maybe if now I'll repair my Vacheron,  in two years I'll be in the same situation as today. I don't know what I have to do, can you give me aid !!!

You have a Patrimony demi plate or a Patrimony Contemporaine since
12/19/2007 - 13:08

they are not the same watch?

In any event what happened your watch just stopped working for no reason? Could you still wind it?

The only reason I can think of is that the oils went dry, this is a possibility if the watch was at your dealer's for some time and under the harsh display lights.

What is extremely important is for your dealer to tell you exactly what the cause of misfunctionning is as they are the ones who have the information and have seen the watch.

Hope this helps and please keep us posted.

Re: You have a Patrimony demi plate or a Patrimony Contemporaine since
12/21/2007 - 12:18

First I have a Patrimony demi plate.

Then I phoned to my dealer and they said me that the watch went dry, exactly as you supposed.

It's very strange, before they have speak about a severe problem,

but I think that  lubrification is a normal maintenance for a mechanical watch.

Now, do you think it's a normal procedure for the dealer to show the story of the watch when I go for buying it?

Do you think it is too much for me to know how long the watch was in the store, at the moment of the purchase?

I think the behaviour of my dealer was not very accurate. Isn't so!

Thanks for your regard Mr. Alex.  

I think you should let your dealer know that you know what the
12/21/2007 - 21:09

problem was but I doubt he will admit that the watch had dried up due to lamp exposure...he may not know it himself!!

I just hope you get your watch back rapidly and please post scans.

Re: I think you should let your dealer know that you know what the
01/18/2008 - 17:29

Hallo Alex,

now I have my watch,

I got it back some days ago, but what do you mean with "post scans"?

What do you recommend to me now?

Thanks for your help.

Procopio Giovanni 

I agree with Alex
12/19/2007 - 15:52

I also experienced this when I bought my two VC OS sometime 1999. My VC just stopped. Have to sent it to VC After Sales. After that it didnt happen until this year 2007 that I brought it back for servicing. Hope your watch is still underwarranty.