What does the guarantee cover?

I bought an Overseas  Dual Time last year and after wearing it a few months the deployant push button spring worked itself loose and went missing.

The dealer says its damage and is not covered by the guarantee and I need to buy a new strap/deployant buckle.

This does not sound right to me.  Anyone with such experience?
03/07/2014 - 13:20
04/11/2014 - 04:52
PM sent
03/07/2014 - 13:20
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Re: PM sent
04/11/2014 - 04:52
Finally, after a 2 month wait, my watch strap is fixed. My thanks to Alex Ghotbi for making it happen.